Custom ticketing software: every request tracked to the end
Customer requests, after-sales or internal requests: every ticket has a status, a priority and an owner, with its full history. Depending on your needs, we add a customer portal, notifications, response-time targets (SLAs) and a connection to your email or CRM.
From €2,490 excl. VAT
What’s included
Essential ticketing · In the starting package, from €2,490 excl. VAT
- Tickets, statuses and priorities
- Assignment to the right person
- Full history of every request
In every project
- A detailed quote before you commit to anything
- One team, from the first call to delivery
- 3 months of free bug fixes after delivery
- The code and content created for you are yours once paid in full
Ticketing software pricing
Prices exclude VAT and are “from” prices: the exact price depends on your needs and is set out in the quote. Hosting, licences and hardware are quoted on request.
Ticketing
- Essential ticketingTickets, statuses, priorities, assignment, history
From€2,490excl. VAT
- SME ticketingThe essentials plus portal, notifications, categories, dashboard
From€3,900excl. VAT
- After-sales and supportCustomer records, simple SLAs, attachments, workflows
From€4,900excl. VAT
- Ticketing with integrationsEmail, CRM, ERP, automation, APIs
From€6,900excl. VAT
Front-desk hardware
- Hardware installationInstallation, configuration and testing
From€90excl. VAT
- Support and front-desk hardwareTablet, kiosk, screen, ticket printer
Quote on request
Hosting and maintenance
- Optional maintenanceSupport, fixes, small improvements
From€49/monthexcl. VAT
- HostingServer, database, backups
Quote on request
How it works
You tell us what you need
By form, phone or email. We reply within 24 hours, 7 days a week.
You receive a detailed quote
Scope, exact price and timing: you know exactly what you are paying for.
We build the project
As soon as you approve the quote and pay a 30% deposit. We keep you updated at every stage.
Delivery and follow-up
You pay the balance on delivery and get 3 months of free bug fixes. Maintenance remains optional.
Your questions
Who is a ticketing tool for?
Any team that receives requests through several channels (email, phone, form) and wants to know who is handling them and where they stand: after-sales, support, front desk, internal departments.
Can customers follow their requests?
Yes, through the customer portal included in SME ticketing, from €3,900 excl. VAT.
Can the ticketing tool connect to our email or CRM?
Yes, with the integrations version, from €6,900 excl. VAT: email, CRM, ERP, automation or APIs.
How much does custom ticketing software cost?
From €2,490 excl. VAT for essential ticketing. Hosting and optional maintenance (from €49 excl. VAT per month) are listed separately in the quote.
Further reading
Custom vs off-the-shelf software: which should you choose?Custom vs off-the-shelf software: long-term cost, lead time, integrations, ownership and security. 7 practical criteria to choose, and when to combine both.Let’s talk about your project
Tell us what you need in a few lines: we reply within 24 hours, then send you a detailed quote.
- Reply within 24 hours, 7 days a week
- Detailed quote before you commit
- 3 months of bug fixes included
- You own the code